FAQ: USB2.0 Hybrid IPTV Box (IPTVUB310)

Is the product powered from the USB or is there an external power supply?

It is powered solely from the USB port. No external power supply is necessary.

Can someone at home watch one TV show while I watch another on my laptop?

No. Only one channel can be viewed. The purpose of LiveQ is for your personal use via your personal computer. The home television is not affected though as LiveQ only needs to be connected via your PC.

Can more than one person watch TV at the same time from different places?

Yes. Several people can access the home TV. However, you can all only view the same channel.

Does my computer need to be switched on in order for me to watch TV elsewhere?

Yes. It needs to be switched on with LiveQ fully connected. You also need to have a full internet connection.

I can get the internet on my phone. If I have LiveQ connected at home can I watch TV on my phone?

As long as you have a full internet connection and a web browser so that you can log in to Cyberlink then you can watch TV and access your documents.

Does the product allow connection for alternative aerials if the supplied is not powerful enough?

Yes the product has an aerial connector for connecting roof or portable aerials.

How good is the antenna provided?

It depends. In Europe it would be fine. It the UK, we recommend that you use a rooftop aerial as the signal differs in different areas. In some areas you can get all freeview channels with a portable digital antenna. Obviously in an area where there is better coverage then the better the reception will be with the small aerial provided. Sometimes though, even in your living room if you have a set up box using a portable digital antenna, it doesn’t guarantee that the product can use the same antenna. Check www.freeview.co.uk for details of the coverage in your area.

The function watch and record TV on your computer. Do you need any additional software to achieve this?

It comes with the relevant software.

Does the product support teletext?

It only supports DVB standard teletext, which is normal throughout most of Europe. Unfortunately UK teletext is not DVB standard, therefore it does not.

Is the product compatible with Mac?

No it is not.

Would the product work with Vista Home Premium?

Yes, or the latest drivers are available from the website http://global.kworld-global.com/main/support_down.aspx

Is the product compatible with Windows Vista?

Yes it is.